Rutgers EI

Enterprise Infrastructure

Integrating Systems

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Platforms Supported

EI currently supports the following platforms:

  • Oracle Solaris
  • IBM AIX, z/OS
  • Microsoft Windows
  • Linux (CentOS, RedHat)
  • VMware

Hardware Supported

Where possible, EI standardizes on the following hardware platforms:

  • x86 – Hewlett-Packard, Cisco UCS
  • SPARC – Oracle/Sun
  • IBM Power System S824, System z10
  • Cisco Nexus Family
  • EMC VMAX, VNX, Data Domain
  • Brocade Switches and Directors

Services Supported

EI supports the following University Applications Services:

  • Student services (registration, admissions, financial aid, etc.)
  • Faculty, staff, and student portals
  • University wide email
  • Central Active Directory (RBHS, to expand to Rutgers)
  • University Communications and Marketing web hosting service
  • University main website
  • International Student Reporting
  • ERP systems: Oracle E-Business Suite, PeopleSoft, Banner
  • Identity Management and Authentication Services
  • Document Management System
  • Electronic Health Record System

EI supports the following internal services:

  • File & Print Services
  • Print Management System
  • University Network Plant Management
  • System and Performance Monitoring Services
  • MS-SQL Database Service
  • Log Management
  • Centralized Application Delivery Service
  • Desktop & Data Protection Management Services
  • Change Management System

Mainframe Services

The IBM Mainframe supports all of the University’s core enterprise student systems. Online services are provided via IMS (on the mainframe), with web farms located on EI’s Oracle/Solaris platform. In addition, data is downloaded nightly via batch jobs to the Student Data Warehouse located on Oracle/Solaris database servers. A considerable number of batch job streams runs during the evenings. Most batch jobs are written in COBOL or PL/I; there are also some SAS and Vision:Builder jobs.

Active Directory

EI provides an Active Directory service, known as the “CORE” domain, in support of the 20,000 faculty, staff, and students at RBHS and University Hospital. The CORE domain provides a centralized infrastructure environment for authentication, network access, application delivery, file services, and print services. Accounts are automatically provisioned and de-provisioned in conjunction with the EAS Identity Management organization. The directory service is centrally managed by OIT at the top level but allows for delegating control to departments when this is necessitated by specific needs within their sub-domain or organizational unit. Privileged accounts, which require approval by all RBHS IT school and unit directors, are audited semi-annually. The long term plan is to migrate the CORE domain to a centralized Active Directory for all of Rutgers.

Citrix

The EI Citrix environment is an application virtualization and delivery platform that securely delivers the majority of the RBHS applications. The current Citrix environment consists of five farms: two legacy UMDNJ farms, the Rutgers School of Dental Medicine (RSDM) farm, and two remote farms located at Cancer Institute of New Jersey (CINJ) and University Behavioral Health Care (UBHC). The farms encompass 181 member servers. The underlying infrastructure runs on EI VMware environment, front-ended by a pair of MPX 5500 Netscalers that provide secure gateway access and load balancing for all farm services. All backend services, such as web portal, licensing, and monitoring, are centralized through RBHS central administration. Applications are deployed to CORE active directory accounts and secured through active directory security groups, with users assigned access via access control lists in AD.

Over 700 applications are published within the Development, Test, Support and Production environments. The applications are accessible internally through the centralized Citrix service site or the centralized Citrix web portal. Externally designated applications are accessible through the Netscaler gateway secure web portal. All published applications are hosted on multiple Citrix servers to ensure high availability.

Storage Infrastructure

Enterprise Infrastructure operates shared storage environments in three main data centers: Administrative Services Building (ASB), Hill Center (HILL), and Medical Science Building (MSB). As a result of the integration of three units, EI currently supports several different technologies. EI is in the process of consolidating storage technologies and eliminating duplication of efforts as part of its goal of centralizing and standardizing, where possible, storage technologies for the University.

ASB: Primary centralized shared storage environment in ASB is based on the EMC VMAX 40K that delivers a scalable, highly available, secure, and efficient storage platform featuring automated storage tiering, virtual provisioning, and snapshots. This VMAX provides required storage for VMware and SPARC virtualized environments, databases, various file shares, and the mainframe.

HILL: The storage environment in HILL is built on NetApp FAS3220 systems. It serves as the primary NAS storage for student, faculty, and staff Unix systems, Sakai learning environment, and the OIT Zimbra e-mail and collaboration suite, as well as a secondary backup target for a number of departments.

MSB: The storage environment in MSB is centered around HP 3PAR 7400. It supports various virtualized RBHS and University Hospital (UH) clinical systems, file shares, and the AIX Banner system.

Data Protection

Enterprise Infrastructure supports backup and disaster recovery environments for business, student, identity management, instructional, and clinical systems. As part of its consolidation and centralization efforts, EI is working toward a single multi-site solution that can offer suitable data protection at a reasonable cost.

The primary backup environment in ASB uses the EMC Data Domain de-duplicating appliance to store data from several sources, which include mainframe, Oracle databases, and physical and virtual x86 and SPARC systems. All data is replicated to the offsite Data Domain, located at the SunGard Recovery Facility in Philadelphia, for use in the event of a catastrophic loss of the primary data center. The mainframe uses the Mainframe Data Library (MDL) to store its virtual tape images on the Data Domain; Oracle utilizes RMAN to stream backup data directly to the Data Domain; and Open Systems use Veritas NetBackup.

EI is currently working with the University Hospital to decouple the backup infrastructure in MSB. Upon completion of this project, UH will be entirely responsible for their systems and data protection, and RBHS systems will be merged into the ASB data protection environment.

Enterprise Infrastructure supports a remote data replication environment that provides additional protection for faculty and student files as well as research data.

Disaster Recovery

EI manages disaster recovery contracts, facilitates planning, and executes recovery for the following University entities:

  • Enterprise Infrastructure (EI)
  • Enterprise Application Services (EAS)
  • Rutgers School of Dental Medicine (RSDM)
  • University Behavioral Health Care (UBHC)
  • University Hospital (under the current TSA)

EI also provides disaster recovery planning and recovery services to New Jersey Medical School (NJMS), Rutgers School of Nursing (RSN) and School of Health Related Professions (SHRP). In support of the RBHS units, EI utilizes the LDRPS (Living Disaster Recovery Planning System) application, which assists in the creation of disaster recovery plans for each of the managed systems.